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Emails Not Reaching Email Center Account Queue Due To Error "DIA: Unknown Exception Encountered In Rule Execution" (Doc ID 296481.1)

Last updated on AUGUST 24, 2018

Applies to:

Oracle Email Center - Version 11.5.9 to [Release 11.5]
Information in this document applies to any platform.
*** Checked for Relevance on 28-May-2012 ***


Emails reach the Inbox of the master email accounts but do not appear in the Email Center Agent Console message queue. 

The Postman Log reports the error "DIA: Unknown exception encountered in rule execution".


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