R12: AP: Unable to Cancel a Payment Request Invoice with Error: "This invoice cannot be cancelled because the source transaction could not be reversed."
(Doc ID 2965440.1)
Last updated on AUGUST 02, 2023
Applies to:
Oracle Payables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
User is unable to cancel a Payment Request invoice created from AR Refund request due to error
ERROR
-----------------------
This invoice cannot be cancelled because the source transaction could not be reversed.
From FND Debug
ar.plsql.ar_refunds_grp.subscribeto_invoice_event.begin ar_refunds_grp.subscribeto_invoice_event()+
AP.PLSQL.AP_CANCEL_PKG.Ap_Cancel_Single_Invoice A receivable application corresponding to this payables invoice does not exist.
The issue can be reproduced at will with the following steps:
1. Payables Responsibility > Invoices > Query the Invoice in issue.
2. Click on Actions and cancel. Error is displayed
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |