My Oracle Support Banner

iStore Address Book message "The city, county, state, and zip code combination is incorrect" (Doc ID 296563.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle iStore - Version 11.5.0 and later
Information in this document applies to any platform.

Symptoms

Trying to create a new address in the iStore Address Book, the following error is received:

  "The city, county, state, and zip code combination is incorrect. Please correct them."

The location flexfield structure was set to 'State.County' in the Receivables system options for Tax.
The address validation was enabled by setting it to Error in the Receivables system options for Tax

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.