After Changing the Bank Details in the Employee Pay Method Form in the Middle of the Month For a Multiple Payroll Run Scenario the Newly Updated Bank Details Are Displayed in the Employee's Existing Magnetic Report (Doc ID 2965932.1)

Last updated on AUGUST 27, 2023

Applies to:

Symptoms

Newly updated bank details are displayed in the employee's existing magnetic report after changing the Bank Details in the Employee Pay Method form in the middle of the month for a multiple payroll run scenario even if the previous payment was made in another account.

The issue can be reproduced at will with the following steps:

    1. Go to HRMS Manager responsibility.

    2. Navigate to View > Requests > Submit a New Request.

    3. Run Payroll Process - first time in the month (example on 1st day of the month).

    4. Run PrePayment for the Payroll Run from step 3.

    5. Run Direct Deposit (International Payroll) process (or similar Payment process).

    6. Navigate to View > Assignment Process Results >  Search for the affected employee > Find.

    7. Select Magnetic Report > Payment > Bank Details > the Bank Name is correctly displayed.

    8. Navigate to People > Enter and Maintain > Search for the affected employee > Find.

    9. Date track in the middle of the month (example 10th day of the month).

    10. Navigate to Assignment > Others > Pay Method > Search for the pay method and change the bank details > Save.

    11. Navigate to View > Requests > Submit a New Request.

    12. Run Payroll Process - second time in the month (example on 15th day of the month).

    13. Run Prepayments at the end of the month (example 30/31st of the month).

    14. Run Direct Deposit (International Payroll) process (or similar Payment process).

    15. Navigate to View > Assignment Process Results > Search for the affected employee > Find.

    16. Select the previous Magnetic Report (the one selected in step 7) > Payment > Bank Details > Observe that the Bank Details are changed, the Bank Name is incorrectly displayed with the latest changes.

Changes

Cause

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