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Online Discussion For Solicitation: Unable To See Message (Doc ID 2966089.1)

Last updated on AUGUST 11, 2023

Applies to:

Oracle Sourcing - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Online Discussion Messages Email Notification is not triggered when selecting both 'All Suppliers' and 'All Internal Members'.
The email notification is also not triggered when selecting 'Selected Suppliers' and 'All Internal Members' too.
 
The online discussion email notifications are not being triggered. The users get the messages to view, only the email notifications are not being triggered.
The notifications are sent successfully for other combinations when selected specifically.

STEPS
-----------------------
1. Buyers, from the Sourcing Responsibility access the RFQ and create an Online Discussion.
2. In the Online Discussion, if they select either of the following combination:
   a. 'All Suppliers' and 'All Internal Members'
   b. 'Selected Suppliers' and 'All Internal Members'


Cause

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In this Document
Symptoms
Cause
Solution
References


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