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Cancel Action Completes With Error :APP-PO-14160:Document action not completed successfully Or Unreserve Encumbrance Accounting Event Not In Specified Period (Doc ID 2966556.1)

Last updated on AUGUST 13, 2023

Applies to:

Oracle Purchasing - Version 12.2.7 and later
Information in this document applies to any platform.


While trying to cancel a Purchase order, the following error appears:

APP-PO-14160:Document action not completed successfully
Cause: You attempted to perform a document action that is incompatible with the document status.

However, when trying to unreserve the PO, the system was trying to unreserve the PO in the current period (example: July 23), whereas the GL date mentioned during the cancel action was August 22, 2022.

The issue can be reproduced at will with the following steps:

1. Login to Purchasing Respsonbility
2. Purchase Order Summary
3. Query the Purchase Order
4. Go to Tools>Cancel
5. The error appears
6. Go to Tools > Unreserve 
7. The system was trying to unreserve the PO in the current period


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