R12:OIE: Unable To View Or Download Attachments From Expense Report At The Time of Auditing
(Doc ID 2966693.1)
Last updated on AUGUST 08, 2023
Applies to:
Oracle Internet Expenses - Version 12.1.1 to 12.2.12 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
While auditing the expense reports, users are not able to download/view the attachments.
This is causing issue as its important to audit the expense report before sending it for invoicing process.
EXPECTED BEHAVIOR
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The auditors should be able to review the attachments to assist them with determining whether to pass the expense report for payment.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Internet Expense Audit Manager Responsibility, Log in as the Expense Report Auditor
2. Query an expense report that requires auditing
3. Select the attachments to view
4. The hyper link is there, but nothing opens when it is selected.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |