R12: AP: An internal error has occurred in the program xla_balances_calc_pkg.calculate_balances When Running: XLABAPUB: Update Subledger Accounting Balances Request
(Doc ID 2966959.1)
Last updated on APRIL 30, 2024
Applies to:
Oracle Payables - Version 12.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to run the XLABAPUB: Update Subledger Accounting Balances request, the following error occurs:
ERROR
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An internal error occurred. Please inform your system administrator or support representative that: An internal error has occurred in the program xla_balances_calc_pkg.calculate_balances. Balances are not initialized for the latest open period.
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An internal error occurred. Please inform your system administrator or support representative that: An internal error has occurred in the program xla_balances_calc_pkg.calculate_balances. Balances are not initialized for the latest open period.
The issue can be reproduced at will with the following steps:
1. Using Payables Manager responsibility
2. Navigate to Other > Requests
3. Click on Single Request
4. Enter Request Name: XLABAPUB: Update Subledger Accounting Balances
5. Enter Parameters
6. Click Ok
7. Click on Submit
Changes
Users accidentally terminated the 'Open Period Balances' request.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |