R12: AP/IBY: The List of Values (LOV) for the Remit-To Bank Account is Empty when Creating an Invoice Even Though a Bank Account is Linked to the Supplier (Doc ID 2967252.1)

Last updated on AUGUST 10, 2023

Applies to:

Symptoms

When creating a new Invoice the Remit-To Bank Account List of Values (LOV) is empty.
The supplier has a bank account assigned, yet the bank account does not show in the LOV.

Since the invoice does not have a Remit-To Bank Account specified it is not picked up when running a Payment Process Request.

To assign a Bank Account to a supplier:

1. From a Payables Responsibility navigate to Suppliers -> Entry
2. Click on Banking Details
3. Click on Create
4. Fill in the bank account details
5. Click Save to create the bank account
6. Click Save again to save the link between the bank account and the supplier

To Create an Invoice

1. From a Payables Responsibility navigate to Invoices -> Entry -> Invoices
2. Click on a new row
3. Fill in the details (Operating Unit, Supplier, Site, Date, Invoice Number, Amount, etc...)
4. Click on the Remit-To Bank Account field
5. Click on the 3 dots on the right to pull up the List of Values (LOV)

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.