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Cannot Revert Change to Payment Term Where Billing Cycle was Mistakenly Set Changing the Installment Option on Existing Sales Agreements (Doc ID 2967329.1)

Last updated on NOVEMBER 17, 2023

Applies to:

Oracle Order Management - Version 12.2.6 and later
Oracle Receivables - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Due to a change for an existing Payment Term of setting the Billing cycle in the setup, the installment option changed automatically to "Include tax and freight in first installment" as per system intended behavior.
Per Receivables Development, it is not possible to revert this change to the installment option back to  "Allocate tax and freight"via a datafix.
For this reference the following Receivables documents:

Why Payment Terms Can Not Be Modified? (Doc Id 2889816.1)
Installment Options Becomes Defaulted if Set Billing Cycle in Payment Term (Doc Id 2216866.1)


To correct this change, Receivables solution is to create a new payment term with the Installment Options as "Allocate tax and freight" and Billing Cycle as Null.
Then set the existing payment term with the incorrect installment option to expire by entering an end date.

For existing sales agreements, how can the incorrect payment term be removed and updated to reflect the newly created one with the correct installment option?

Cause

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In this Document
Symptoms
Cause
Solution
  
References


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