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When Requerying a Customer in the Waive Finance Charges Form, the "Cascade to Invoice" Checkboxes Previously Selected are no Longer Checked (Doc ID 2967898.1)

Last updated on OCTOBER 30, 2023

Applies to:

Oracle U.S. Federal Financials - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

When requerying a customer in the Waive Finance Charges form, the "Cascade to Invoice" Checkboxes previously selected are no longer checked.

Navigation: Federal Administrator -> Receivables Management -> Waive Finance Charges

Step 1: Query Customer.
Step 2: Check boxes for Waive and Cascade to Invoices.
Step 3: Save form and close it.
Step 4: Requery the customer again from Step 1 (same form) and see Cascade to Invoices are no longer selected.

Cause

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In this Document
Symptoms
Cause
Solution
References


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