Require To Capture Estimated Tax At Time Of Contract Termination.
(Doc ID 2968010.1)
Last updated on AUGUST 17, 2023
Applies to:Oracle Service Contracts - Version 12.2.10 and later
Information in this document applies to any platform.
Need to know the estimated tax credit which will be involved when performing a contract termination. Currently only the service amount is displayed.
This is necessary for customers who are upgrading or downgrading in order to pro-rate the payment for the new service based on the total credit from the service being terminated. Total credit must include tax or tax estimate. This happens frequently. Using standard processes requires a lot of rework and secondary actions.
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