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R12: OIE: Workflow Email Notifications Sending Duplicate Attachment Files (Doc ID 2968156.1)

Last updated on AUGUST 16, 2023

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms



Workflow approval email notifications to approvers are being sent with duplicate receipt attachments (typically PDF files).  That is, if there is one PDF receipt file attached, the approvers are getting two in the notifications email.


Steps to Reproduce
-----------------------

  1. Create an Expense Report from OIE with receipts
  2. Submit the Expense Report for Approval
  3. The workflow email is being sent to the approver with duplicate receipt attachments

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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