Checkwriter XML Not Printing Checks. Syntax Error Couldn't Find Trailer Dictionary > Couldn't Read Xref Table > Pasta Error: Preprocess or Print com > APP-FND-00500: AFPPRN received a return code of failure from routine FDUPRN. Program exited w/ status 1 (Doc ID 2968674.1)

Last updated on AUGUST 18, 2023

Applies to:

Symptoms

When attempting to print the XML Checkwriter checks the following error occurs.

Syntax Warning: May not be a PDF file (continuing anyway)
Syntax Error: Couldn't find trailer dictionary
Syntax Error: Couldn't find trailer dictionary
Syntax Error: Couldn't read xref table
Pasta: Error:  Preprocess failed. Command=pdftops
Pasta: Error:  Preprocess or Print command failed!!!
APP-FND-00500: AFPPRN received a return code of failure from routine FDUPRN. Program exited with status 1

Cause: AFPPRN received a return code of failure from the OSD routine FDUPRN. Program exited with status 1.

Action: Review your concurrent request log file for more detailed information.

APP-FND-00500: AFPPRN received a return code of failure from routine FDUPRN. Program exited with status 1

The issue can be reproduced with the following steps:

1. Using US SUPER HRMS Manager or Equivalent.
2. Navigate to Submit Process and Reports > Single Request > Submitted the Payroll Run.
3. Submit the Concurrent Program > Single Request > Pre Payment.
4. Submit the Concurrent Program > Single Request > Payroll Archive.
5. Submit the Concurrent Program > Single Reuqest > Checkwriter.
6. Create the XML file from Checkwriter Process.
7. Steps 1 through 6 ran successfully to completion, no error.
8. The PDF created shows a count of 103 checks in the file.
9. When Payroll Users attempts to print the PDF file, user observes the error and no checks are printed.
   
   
   

Changes

 Signature file changed, but was not relevant to error message.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.