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R12: PO: BWC: Getting "You have encountered an unexpected error" When Saving PO After Change Account or Amount or Encumbrance Date (Doc ID 2969267.1)

Last updated on SEPTEMBER 28, 2023

Applies to:

Oracle Purchasing - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to update the charge account or amount or encumbrance date 

for a standard purchase order from Buyer Work Center, the following error occurs:

## Detail 0 ##
oracle.apps.fnd.framework.OAException: Supplier site is either exempt from SAM registration or has not been added to agency vendor.

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Purchasing responsibility -> Buyer work center -> Orders
2. Search by order number XXXXX, select order, select update and click on Go.
3. Click on Distributions tab and go to Distribution Details.
4. Update Change Amount, Account, or Date and click on Save.
5. Reported error occurs.



Cause

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In this Document
Symptoms
Cause
Solution
References


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