Received Quanty Showing 0 InThe Purchase Order Shipment Form (Doc ID 2969582.1)

Last updated on SEPTEMBER 25, 2023

Applies to:

Symptoms

Find that for a line on a Purchase Order (PO), even though the Receive and Deliver transactions are done, the Received Quantity in the Purchase Order Shipments form is still showing 0.

Steps

The issue can be reproduced at will with the following steps:
1. Receive and Deliver the line
a. Navigate to the Receiving>Receipts form and perform the Receive Transaction.
b. Navigate to the Receiving>Receiving Transactions form and Deliver the line.

2. Check the Shipments form for the purchase order-see the Received Quantity is still 0.
a. Navigate to the Purchase Orders>Purchase Order form and query the PO in question
b. Select the Shipments button

Cause

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