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R12: AR: Bill Presentment Architecture (BPA) Concurrent Request "BPA Transaction Print Program" Does Not Print Invoices With PDF Attachment, Error In "BPA Child Print Program": "The PDF file seems to be corrupted. Trying to fix the Xref tables." (Doc ID 2969707.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Oracle Bill Presentment Architecture - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

 When trying to print an invoice that has a PDF attachment using the Bill Presentment Architecture (BPA) concurrent request BPA Transaction Print Program, the program fails to print.

ARBPIPCP: BPA Child Print Program shows error:

[081823_155659575][][ERROR] The PDF file seems to be corrupted. Trying to fix the Xref tables.
[081823_155659578][][EXCEPTION] java.lang.Exception: Document #2 looks corrupted.

Steps to Reproduce:

1. Responsibility: Receivables Manager

2. Navigation: Control: Requests > Run

3. Select from LOV > Run BPA Transaction Print Program for an invoice with PDF attachment

4. Invoice is not printed, error is seen in child program

Customer already on version in BPA Invoice Do Not Print When The Transaction Has An Attachment (Doc ID 2121332.1)

Cause

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In this Document
Symptoms
Cause
Solution
  
References


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