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EBS Cloud Manager Provision from Backup Failed While Restoring SPFILE with Error "ORA-19913: unable to decrypt backup , ORA-28365: wallet is not open" (Doc ID 2969981.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

EBS on Oracle Cloud: Provisioning and Administration - Version 12.2.9 and later
Information in this document applies to any platform.


Provisioning the EBS database and application tier from backup using the Oracle EBS Cloud Manager (EBSCM) has failed while restoring spfile.
EBS Cloud Manager version is source Database is 19c, TDE (Transparent Data Encryption) enabled and the wallet location is in Automatic Storage Management (ASM).
While provisioning, it failed at the step “Create spfile for target database”.

From restoreDatabase.log, we can find the below errors:

1. Login into EBS Cloud Manager.
2. Provision environment from backup.


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