ORA-06502 Error When Creating Service Request For Instances Without Contracts
(Doc ID 2970399.1)
Last updated on SEPTEMBER 25, 2023
Applies to:Oracle Teleservice - Version 12.2.10 and later
Information in this document applies to any platform.
When attempting to create Service Requests for instances that do not have Contracts, the following error is displayed:
ORA-06502: PL/SQL numberic or value error
(N) Service Requests > Find/Create Service Requests
Query one item from the install base which doesn't have a contract
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The error above is displayed.
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