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ECC Developer Page is Failing to Load with Error "You have encountered an unexpected error. Please contact your System Administrator for assistance." (Doc ID 2970835.1)

Last updated on AUGUST 31, 2023

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

New ECC V10 installed and integrated with EBS 12.2.11. Post installation, while accessing ECC developer dashboard from EBS application, it is failing with error " You have encountered an unexpected error. Please contact your System Administrator for assistance". Below error reported in exception at EBS web logs.

Exception Details..txt

oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.fnd.ecc.server.FndECCDeveloperAM'.

at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:366)

at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:112)

at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1418)

at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:593)

at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:484)

at _pages.__oa._jspService(__oa.java:233)

 

JBO-30003: The application pool (ebsdev.minhphusteel.vnDEV1531oracle.apps.fnd.ecc.server.FndECCDeveloperAM) failed to checkout an application module due to the following exception:

oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.jbo.JboException, msg=JBO-29000: Unexpected exception caught: oracle.jbo.NoDefException, msg=JBO-25002: Definition oracle.apps.fnd.ecc.server.FndECCDeveloperAM of type ApplicationModule not found

at oracle.jbo.common.ampool.ApplicationPoolImpl.doCheckout(ApplicationPoolImpl.java:2002)

at oracle.jbo.common.ampool.ApplicationPoolImpl.useApplicationModule(ApplicationPoolImpl.java:2793)

at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:453)

at oracle.jbo.http.HttpSessionCookieImpl.useApplicationModule(HttpSessionCookieImpl.java:233)

 


The issue can be reproduced at will with the following steps:

1. Install ECCV10 and integrated with EBS as per reference: 2495053.1

2. Login to EBS application

3. Click on ECC Developer link

4. ECC Developer application fails to load

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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