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How To Change iStore Account from Company A to Company B ? (Doc ID 297094.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle iStore - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Goal

If user A has an iStore login linking him to company A, and company A is merged with company B, user A's login ceases to work and gives the following message:

"Sorry, your account information is invalid. Please contact the system administrator. (ACCNTID)"

Is there way to re-link user A to company B?

Solution

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