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REVREC: Revenue Recognition Will Not Process A Credit Memo After It Has Been Moved From Applied To On-Account (Doc ID 2971354.1)

Last updated on AUGUST 30, 2023

Applies to:

Oracle Receivables - Version and later
Information in this document applies to any platform.


Revenue Recognition will not process a Credit Memo after it has been moved from applied to on-account.

Unposted Items Report displays the Credit Memo with ' * ' in the credit amount column and message:

     * The revenue distributions for this transaction have not been generated by the Revenue Recognition program.'

Responsibility: Receivables Manager
Navigation: Transactions > Transactions Summary
1. Query the credit memo
2. Uncheck the 'apply' button against the invoice to make the credit memo on-account
3. Run Revenue Recognition, the Credit Memo will not process


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