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Unable To Create Credit Memo (Doc ID 2971782.1)

Last updated on SEPTEMBER 18, 2023

Applies to:

Oracle Financials for the Americas - Version 12 and later
Information in this document applies to any platform.

Symptoms

Unable to create Credit memo.

 FND log shows the following error message:

jl_zz_tax.calculate tax_vendor_return_code 9 ORA-20001

The issue can be reproduced at will with the following steps:
1) Responsibility: Receivables
2) Navigation: Transactions > Transactions
3) Create transaction and complete it.
4) Actions > Credit
5) Credit the Transaction.

Cause

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In this Document
Symptoms
Cause
Solution
References


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