My Oracle Support Banner

Ability to Extend the End Date of Third Party Insurance has been Added to the Application (Doc ID 2972031.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

Oracle Lease and Finance Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to extend the end date of an existing third party insurance policy, the following error occurs.

ERROR
You cannot change the effective to because the policy is associated to the active contract (Contract Number).

STEPS
1. Capture Third Party Insurance certificate from Lease Super User > Customers > Third Party Insurance.
2. Assume Contract Start date is 01-Jan-2022 to 31-Dec-2025 and Third party Insurance effective dates are from 01-Jan-2022 to 31-Dec-2022
3. Assign Third Party Insurance to the contract from Lease Center > Insurance tab
4. Customer Renews their Third Party Insurance and sends in the new effective dates with same policy number.
5. The customer enters the Third Party Insurance dates on the policy
6. Getting the indicated error.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.