My Oracle Support Banner

Cannot Drop LPN. Get Error: WMS_TD_PICK_DROP_FAIL Error in TXN Manager (Doc ID 297245.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Shipping Execution - Version 11.5.9 to 11.5.10.2 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 28-Jul-2014***

Telenet window
Mobile Applications


Symptoms

Note: In the images bellow and/or the attached document, user details / company name / address / email / telephone number represents fictitious sample (based upon made up data used in the Oracle Demo Vision instance).
Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

You are trying to drop LPN's using Mobile Apps and receive the following error in the Telenet window:

WMS_TD_PICK_DROP_FAIL Error in TXN Manager :Transaction Processor error
Error: The delivery line 168886 could not be packed into the container 13100076 because the grouping attributes did not match.
Error: The inventory item is either invalid or has not been defined in the specified organization.
Also, the Inventory debug file has the following:
[02-FEB-05 11:22:31] INV_TRX_MGR: *** Execed.. finalize Pick Confirm..
[02-FEB-05 11:22:31] INV_TRX_MGR: ***Error. from finalize_pick_confirm!!:null
[02-FEB-05 11:22:31] INV_LPN_TRX_PUB: ERROR : Code-29532,Msg:ORA-29532: Java call terminated by uncaught Java exception: java.lang.NoSuchFieldError: Error detect
[02-FEB-05 11:22:31] INV_LPN_TRX_PUB: 1:Error: The delivery line 168886 could not be packed into the container 13100076 because the grouping attributes did not match.
[02-FEB-05 11:22:31] INV_LPN_TRX_PUB: 2:Error: The inventory item is either invalid or has not been defined in the specified organization.
[02-FEB-05 11:22:31] INV_LPN_TRX_PUB: no record found in mmtt
[02-FEB-05 11:22:31] INV_LPN_TRX_PUB: Exiting PROCESS_LPN_TRX with exception from_mti= trx_hdr_id=3459348
[02-FEB-05 11:22:31] WMS_Task_Dispatch_Gen: pick_drop: After Calling txn proc
[02-FEB-05 11:22:31] WMS_Task_Dispatch_Gen: pick_drop: Txn proc ret-1
[02-FEB-05 11:22:31] WMS_Task_Dispatch_Gen: pick_drop: Unexpected Error in pick_drop API: User-Defined Exception
[02-FEB-05 11:25:51] WMS_DEVICE_INTEGRATION_PVT: ******* Device Request *********
[02-FEB-05 11:25:51] WMS_DEVICE_INTEGRATION_PVT: busev=53,callctx=U,task=3455945,org=,sub=,loc=, p_request_id=0
[02-FEB-05 11:25:51] WMS_DEVICE_INTEGRATION_PVT: Error: p_request_id is not valid for Task Complete/skip/cancel
[02-FEB-05 11:25:51] WMS_DEVICE_INTEGRATION_PVT: Error: G_EXC_ERR

The error only occurs for old orders. New orders process successfully.
It also only occurs in one organization. All other organizations are working correctly.

Steps:
Pick release a sales order.
Load all the tasks onto LPN's.
Navigation Path MOBILE > TASKS > CURRENT TASK
Attempt to DROP the LPNs.
After confirming the Drop Off location, click on DROP, and get error:
WMS_TD_PICK_DROP_FAIL: Error in Txn Manager. Transaction Processor error.

You have made changes to location for the Inventory Organization.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.