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When Attempting to Load Data in the Returns Dashboard, OM Command Center Returns Data Load Concurrent Program Errors with - Value Can't Be Null for Update by Query (Doc ID 2972827.1)

Last updated on SEPTEMBER 19, 2023

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.4 and later
Information in this document applies to any platform.
OM Command Center
Order Management Command Center


When attempting to load data in the returns dashboard, below error is seen from the concurrent request log file

There is an error while trying to ingest data for this load rule OE_ECC_UTIL_PVT.GET_ECC_RMA_DATA_LOAD_INFO with dataset ont-rlines for job 25,088
Value can't be null for update by query

The issue can be reproduced at will with the following steps:
1. Go to ECC Developer responsibility.
2. Submit 'OM Command Center Returns Data Load' program with parameter - Month returned  set to null (for the first time uses of Returns Dashboard).
3. Open the log file of request and check if it processed the data or not.




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