Merged PARTY Is Not Deleted When 'Delete' Option Is Selected using Account Merge
(Doc ID 297303.1)
Last updated on OCTOBER 13, 2022
Applies to:
Oracle Receivables - Version 11.5.9 to 11.5.10.3 [Release 11.5.9 to 11.5.10]Information in this document applies to any platform.
REPORT:RAXMRG - Customer Merge
FORM:ARXCUMRG - Merge Customer
Symptoms
Merged customer is not completely 'deleted' after customer merge.
NAV Customers/Account Merge.
Select option: Delete After Merge.
Merge customer 'Merge 1' into customer 'Merge 2'.
Query customer:
NAV Customers/Standard
Basic tab
Enter Merged Customer Name with %-sign, for instance Mer%.
Click on Find.
Then you get a list:
Merge 1 -> party number, no customer number
Merge 2 -> party number, customer number
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |