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Mobile Field Service (MFS): User Sync Detail Report From Mobile Field Service Administrator Responsibility (Doc ID 2974293.1)

Last updated on SEPTEMBER 19, 2023

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to query Sync Report, the following error occurs.

ERROR
-----------------------
You have encountered an unexpected error. Please contact your System Administrator for assistance

The issue can be reproduced at will with the following steps:
1. Log in Mobile Field Service administrator
2. Navigate to Multi Platform -> Sync Reports -> User Sync Details Report (Weekly)
3. Put the User name and click on Go button.
4. Getting error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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