G-Invoicing: Seller Facilitated Order (SFO) Does Not Allow More Than 30 Lines & 30 Schedules When Scrolling the System will Crash with Error 'You have encountered an unexpected error. Please contact your System Administrator for assistance' (Doc ID 2974417.1)

Last updated on SEPTEMBER 14, 2023

Applies to:

Symptoms

SFO does not allow more than 30 Lines and 30 Schedules, when scrolling the session crashes with error. This happens regardless of the browser that is being used.

Steps to Reproduce:
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(1) G-Invoicing Application
(2) Lines: After adding 30 Lines, the system will crash. Image below shows 30 lines be added.
(3) When scrolling to the bottom of the 30 lines, the system thinks there are only 22 lines.
(4) If you add a 31st line, the area to enter information will be blank and the system gives you this pop up with no option to add the information.

Form validation failures:
A value must be entered for "Item Description".
A value must be entered for "UOM".
A value must be entered for :Type of Service Requirement".

(5) Clicking save results in this error.

Error Page
You have encountered an unexpected error. Please contact your System Administrator for assistance.

Changes

Cause

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