G-Invoicing: An Order Modification Approval Rejection Fails in Push With 'ValidationFailedException message = Field programAuthCitation contains invalid character(s).' (Doc ID 2975382.1)

Last updated on SEPTEMBER 25, 2023

Applies to:

Oracle Project Billing - Version 12.2.7 and later
Information in this document applies to any platform.

An order modification has been rejected from the buyer.

The issue can be reproduced for a specific order with the following steps:

Order is approved on Servicing side
Order is pushed to G-Invoicing and is in open status
Order is updated by Requesting and shared with Servicing
Pull order on Servicing side and execute ECC (Enterprise Command Center) load program
Perform order modification update
After update is completed, order rejected by the preparer
Push to Projects fails with error
The Agreement shows Order status of Rejected
G-Invoicing shows Order status of 'Shared with Servicing'

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In this Document

Symptoms

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