Unable To View Notes When Special Characters Exist (Doc ID 2975709.1)

Last updated on SEPTEMBER 29, 2023

Applies to:

Oracle Common Applications - Version 12.2.11 and later
Information in this document applies to any platform.

Unable to View Notes when special character exists

STEPS
-----------------------

1) Navigate to Responsibility> Collections Agent>Collections

2) View by:Account

3) Query for account

4) Click on Notes tab, create a new note and use emoji, A proper emoji face that we use during chat or in slack)

5) Select the date range end date to SYSDATE and click display.

6) Notes grid is now blank and not populated.

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In this Document

Symptoms

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