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Wrong Transaction Number In The Tax Detail Form for Credit Memos (TRX_NUMBER mismatch between RA_CUSTOMER_TRX_ALL and ZX tables) (Doc ID 2975852.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Receivables - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

For Credit Memo with transaction type using document sequence, Detail Tax Lines form shows old transaction number instead of new sequence number


Steps to Reproduce:

Responsibility: Receivables Manager

Navigation: Transactions > Transactions

1. Query a credit memo with transaction type that uses document sequences

2. Click on Lines button

3. Click on Tax button

4. Tax Detail form has temporary transaction number, whereas transaction number shown on header reflects document sequence

Cause

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In this Document
Symptoms
Cause
Solution
References


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