My Oracle Support Banner

R12: CE: When Attempting To Run Bank Statement Loader Execution Report, The Report Errors With 'Cannot find a printer driver for printer type HPLJ4SI and print style' (Doc ID 2975975.1)

Last updated on SEPTEMBER 25, 2023

Applies to:

Oracle Cash Management - Version 12.0.0 to 12.2.12 [Release 12 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to run the Bank Statement Loader Execution Report,
the following error occurs.

Cannot find a printer driver for printer type HPLJ4SI and print style FVECS440

Cause: A printer driver for printer type HPLJ4SI and print style FVECS440 does not exist

Action: Check that print style FVECS440 is supported on printer type HPLJ4SI and a record exists in FND_PRINTER_INFORMATION

 

The issue can be reproduced at will with the following steps:

1. Navigate to the Cash Management Responsibility
2. Go to Other -> Requests -> Run
3. Run the Bank Statement Loader Execution Report
4. Observed above mentioned printer related error message.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.