WSH_NO_DATA_FOUND Error Occurs When Attempting to Cancel Order Line
(Doc ID 297645.1)
Last updated on JULY 12, 2018
Applies to:Oracle Order Management - Version 11.5.8 to 11.5.9 [Release 11.5.8 to 11.5]
Information in this document applies to any platform.
Oracle Shipping Delivery Based - Version: 11.5.8 to 11.5.8
When attempting to cancel the remaining quantity on a partially shipped split line by selecting action cancel and changing the order quantity in the sales order form, the following error is raised and is preventing cancellation:
1.1 closed as a partial shipment where line 1.2 was created for the remaining quantity to be shipped.
1.2 is awaiting shipping and no records exist in the WSH_DELIVERY_DETAILS table.
Error in WSH_INTERFACE.Process_Records / Update_Inventory_Info
Returned from WSH_INTERFACE.Update_Shipping_Attributes E
Error : Error: WSH_NO_DATA_FOUND
1) Order Management Super User Responsibility
2) Orders, Returns
3) Query Order in Order Organizer and Open
4) Select Lines Tab
5) Highlight line to cancel (in example, line 1.2)
6) Select Actions > Select Cancel
7) Error is raised.
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