How Can One Track the Turn Around Time of a Particular Order in Order Management ? (Doc ID 2976798.1)

Last updated on SEPTEMBER 29, 2023

Applies to:

Goal

Business Requirement is to track Turn Around Time (TAT) of a particular order in Order Management (OM)?
Needs to track when an order is in ENTERED\BOOKED\SUPPLY ELIGIBLE\HOLDS\SHIPPED\AWAITING FULFILLMENT\CLOSED.

They are looking for any existing table where they can get the complete information of an order's each and every status change information
like when and on which date it was on ENTERED state, then when it got changed to BOOKED then SUPPLY ELIGIBLE and so on till CLOSED status.

How can this be accomplished?

Solution

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