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A Seller Facilitated Order (SFO) Shows an Open Status In G-Invoicing While the Agreement Shows a Status of Pending Approval - Error PA_IGT_NO_ACTIVE_PRE (Doc ID 2976932.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Oracle Project Billing - Version 12.2.12 and later
Information in this document applies to any platform.

Symptoms

An SFO has been approved by the seller and the buyer.

The order status in G-Invoicing is Open.
The order status in the ECC Dashboard shows 'Shared with Requestor '
The internal process status shows 'Pending Approval'.

This is preventing users from performing delivery for the order.

There is no error showing in concurrent programs.

This can be reproduced with the following steps:

  1. An SFO advance was created and approved on both sides with the seller and buyer. The order shows Open status in G-INV
  2. Run The Pull Intragovernmental order interface program
  3. Run The Pull Intragovernmental Performance interface program
  4. Run the Projects G-Invoicing ECC Data Load
  5. Review ECC Dashboard
    1. The Order status = 'Shared with Requestor', Internal Process Status = 'Pending Approval'.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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