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G-Invoicing: Servicing Agency Initiated Admin Modification Successfully but the Update Is Not Reflected in the Requesting Agency (Doc ID 2977452.1)

Last updated on MAY 17, 2024

Applies to:

Oracle Project Billing - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

The Servicing Agency has initiated an Admin Modification and pushed the modification to G-Invoicing. The user is able to see the modification in G-Invoicing. The Requesting Agency pulls the order but the updates are not reflected in the Requesting Agency.

Steps:
1. Using a Projects responsibility, navigate to Projects: Billing -->Agreements
2. Search for the agreement and then select Action = Update Agreement and click on 'Go'
3. Select Action = Admin Modification and created an Admin Modification in the Servicing Agency.
2. Push the modification to G-Invoicing by running MGT:Push Order (MGT:Push Order) and confirm the user is able to see the modification in G-Invoicing.
3. Requesting Agency is able to pull the order when running Intragovernmental Orders Interface Program but the updates are not visible on the Requesting side.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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