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11i: Credit Memos Fail to Post Due To Missing Tax Lines in RA_CUST_TRX_LINE_GL_DIST_ALL When Revenue Recognition Is Run (Doc ID 2977736.1)

Last updated on MARCH 28, 2024

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Imported Credit Memo fails to post and displays as unbalanced in Unposted Items Report.  Tax lines are not generating in the ra_customer_trx_line_gl_dist_all table when revenue recognition is run, which leads to incorrect Rounding acctd_amount.

STEPS
1. import applied credit memo
2. unapply the credit memo
3. run revenue recognition
4. run GL Transfer, the credit memo fails to process
5. review the spawned Unposted Items Report, the credit memo displays as unbalanced.

Cause

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In this Document
Symptoms
Cause
Solution


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