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Item Relationship Type 'Related' Not Showing Up On the Related Items Window After The Order Is Booked (Doc ID 2978093.1)

Last updated on OCTOBER 03, 2023

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On the Quick Sales order form - Item Relationship Type 'Related' not showing up on Related Items window after the order is booked.

Step to reproduce:

  1. Create new Sales Order.
  2. Notice that Related item is shown for the item.
  3. Book the Order.
  4. Order is booked and the relationship of type 'Related' has disappeared.

Cause

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In this Document
Symptoms
Cause
Solution
References


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