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Error ORA-06508 When Click Assignment Manager Icon From Create Service Request (Doc ID 297889.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Teleservice - Version 11.5.9 to [Release 11.5]
Information in this document applies to any platform.


Clicking on Assignment Manager icon for Owner field in header section of Service Request form
throws the error below :
ORA-06508: PL/SQL: could not find program unit being called in package JTF_TERR_SERVICE_PUB Procedure Get_WinningTerrMemebers Unexpeted execution error has occured in the Territory API. Program Error: There is an error in call to procedure GET_ASSIGN_SR_RESOURCES in API JTF_ASSIGN_PUB.GET_ASSIGN_RESOURCES




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