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R12:AP: In Invoice Workbench Cannot Cancel a Credit Invoice With Applied Prepayment Due to Error APP-SQLAP-10231: You May Not Cancel This Prepayment. (Doc ID 2979212.1)

Last updated on SEPTEMBER 12, 2024

Applies to:

Oracle Payables - Version 12.2.4 to 12.2.12 [Release 12.2]
Oracle Payables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When trying to cancel a credit memo invoice with a prepayment applied against it, the following error occurs:

APP-SQLAP-10231: You may not cancel this prepayment. See Oracle Payables User's Guide or online help.

 

Steps to reproduce:

-------------------

Navigate to:

1) Open Invoices Workbench form (Invoices > Entry > Invoices)

2) Query credit memo invoice with a prepayment applied.

3) Click Actions button

4) Choose Cancel action and click OK

 

Also, when trying to un-apply the prepayment, the following error occurs:

APP-SQLAP-10153: You cannot apply prepayment to credit or debit memo.

 

Steps to reproduce:

-------------------

Navigate to:

1) Open Invoices Workbench form (Invoices > Entry > Invoices)

2) Query credit memo invoice with a prepayment applied.

3) Click Actions button

4) Choose Apply/Un-apply Prepayment and click OK

Cause

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In this Document
Symptoms
Cause
Solution
References


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