Seller Facilitated Order (SFO) Does Not Enforce the Total Remaining Amount
(Doc ID 2980416.1)
Last updated on OCTOBER 20, 2023
Applies to:
Oracle Project Billing - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
When using G-Invoicing, Seller Facilitated Order (SFO) does not enforce the total remaining amount. The following behavior is observed:
1. SFO order is not reducing the total remaining amount field even when there are multiple Seller Facilitated Orders created against that General Terms and Conditions (GT&C).
2. SFO order is not applying the enforce remaining amount check at the time of SFO order creation.
3. G-Invoicing ECC dashboard does not sync / remove the create project / associate project fields when the project is created against this SFO Order.
Steps:
Using a Projects responsibility:
1. Create and import a General Terms and Conditions (GT&C) with the enforce remaining amount flag set to yes.
2. Create an SFO Order against this GT&C, notice that the total remaining amount does not change for multiple SFO orders.
3. Create line schedule with more than the total remaining amount, note that system does not stop creating this order.
4. Create project, update additional agreement attributes, and approve the agreement.
5. Notice the auto sync ECC dashboard is not occurring for SFO orders upon project creation.
6. SFO Order interface to G-Invoicing fails.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |