My Oracle Support Banner

Configurator Developer Structure Screen Is Slow in Loading (Doc ID 2980780.1)

Last updated on OCTOBER 24, 2023

Applies to:

Oracle Configurator Developer - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

After OCI hardware upgrade Configurator developer structure screen is slow in loading.

Below SQL is taking most of the time:


The issue can be reproduced at will with the following steps:
1. Configurator Developer responsiblity
2. Select a configuration model
3. Click on Structure
4. Screen takes time to open structure
5. Also when clicking on expand triangle, each expansion is taking time to open.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.