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Employee Self-Service Basic Details Page Doesn't Display Personal Mobile Number in the Emergency Contacts Section (Doc ID 2981129.1)

Last updated on OCTOBER 25, 2023

Applies to:

Oracle Self-Service Human Resources - Version 12.2.1 and later
Information in this document applies to any platform.

Symptoms

In the Employee Self-Service Personal Information function on the Basic Details page, an Emergency Contact which has a phone number type of 'Personal Mobile' doesn't display


The issue can be reproduced at will with the following steps:

  1.  Responsibility: Employee Self-Service

  2.  Navigate: Personal Information > Click Add in the Emergency Contact Region > Enter Phone Number Details with type selected as 'Personal Mobile'
     
  3.  Click Submit

Cause

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In this Document
Symptoms
Cause
Solution
References


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