My Oracle Support Banner

R12: AP: Unable To Pay Remaining Amount As No Payment Schedule Is Available Due To Data Corruptions (Doc ID 2981907.1)

Last updated on OCTOBER 23, 2023

Applies to:

Oracle Payables - Version 12.2.1 to 12.2.12 [Release 12.2]
Information in this document applies to any platform.

Symptoms

Invoice is appearing in AP Trial Balance Report with reaming amount.
Invoice is shown as fully paid but amount paid is lesser than invoice amount. There is no invoice payment schedule available to pay remaining amount of the invoice.
The user is unable to pay the remaining amount to supplier.

Steps to Reproduce:
-----------------------
1. (N) Payables Responsibility > Invoices > Open Invoice workbench and query the invoice.
2. Unable to pay the invoice in full.
3. (N) Payables Responsibility > Payments > Open Payments workbench and proceed to make a payment for the invoice
4. The invoice is not selected for making a payment.
5. Payments > Payment Manager >  Submit a Payment Process Request (PPR). The PPR does not selects this invoice for payment

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.