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Transaction Is Displaying Through the Form With Balance As Overapplied By a Non-Existent Credit Memo Application (Doc ID 2982011.1)

Last updated on APRIL 30, 2024

Applies to:

Oracle Receivables - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

Transaction is displaying through the form with balance as overapplied by a non-existent credit memo application.
Receipt is applied for full amount of invoice, so balance should be zero and closed.


Responsibility: Receivables Manager
Navigation: Transactions > Transactions
Query invoice, the balance should be closed by receipt application, but is displaying as overapplied by non-existent credit memo.

Cause

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In this Document
Symptoms
Cause
Solution


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