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R12: AP: Internet Expenses Workflow Bothpay Process/Build Bothpay Expenses gives ORA-20001 APP-SQLAP-10000 ORA-01422 at AP_WEB_EXPENSE_WF.BuildBothpayReport (Doc ID 2982433.1)

Last updated on OCTOBER 25, 2023

Applies to:

Oracle Internet Expenses - Version 11.5.10.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to process expense report,
the following error occurs in the work flow.

ERROR
-----------------------

Error Name -20001
Error Message ORA-20001: APP-SQLAP-10000: ORA-01422: exact fetch returns more than requested number of rows occurred in GetExpReportInfo with parameters () while performing the following operation:
Error Stack AP_WEB_EXPENSE_WF.BuildBothpayReport( Obtain the card number and the full name and the vendor information for the new expense report) Wf_Engine_Util.Function_Call(AP_WEB_EXPENSE_WF.BUILDBOTHPAYEXPREPORT, APEXP, , , RUN)

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an expense report
2. Submit for approval
3. Expense report struck in the work flow with above error..

Cause

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In this Document
Symptoms
Cause
Solution
References


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