My Oracle Support Banner

R12:AP:ECC: Period Close Dashboard Shows Accounted Transactions of Closed Period as Unaccounted Events (Doc ID 2982464.1)

Last updated on OCTOBER 24, 2023

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

ECC Payables dashboard shows accounted events of closed period as unaccounted even after running ECC AP Incremental load.

The issue can be reproduced at will with the following steps:

  1. Login to Payables Manager Responsibility.
  2. Go to ECC: Enterprise Command Center.
  3. Go to Period Close Dashboard shows  some Invoices or payment as unaccounted but the transactions are already accounted.
  4. Run ECC AP Incremental load process
  5. Go back to ECC period close dashboard and check the issue

           Still some invoices and payments shows as unaccounted but those are already accounted

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.