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After Supplier Accepts PO In iSupplier, The POAPPRV Workflow Closed, but No Acceptance (Doc ID 2982538.1)

Last updated on JANUARY 14, 2024

Applies to:

Oracle iSupplier Portal - Version 12.2.10 and later
Oracle Purchasing - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

The POAPPRV workflow is continued "successfully" when suppliers accept a PO using the iSupplier portal, but the acceptance is not recorded for the PO. This issue is not reproducible at will and happens intermittently.

The issue can be reproduced at will with the following steps:

1. Go into the responsibility: Purchasing Super User
2. Navigate to Purchase Orders > Purchase Orders.
3. Create purchase order and APPROVE it
4. Supplier navigates to iSupplier portal to accept/reject the PO
5. once he accepts/rejects the details, same information should be reflected to core EBS forms in the PO headers region to see the Acceptance details.

Cause

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In this Document
Symptoms
Cause
Solution
References


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