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When copy Purchase Oder and change account, exception is raised "Unexpected Error Occurred Duting Tax Calculation. (Doc ID 2982984.1)

Last updated on NOVEMBER 13, 2023

Applies to:

Oracle Purchasing - Version 12.2.12 and later
Information in this document applies to any platform.

Symptoms

In Purchasing responsibility, when attempting to save a Purchase Order, the following error occurs.

ERROR
-----------------------
Unexpected error occurred during Tax Calculation. Exception: 023 - A mandatory constraint to generate unique record in ZX_LINES_DET_FACTORS.
Exception: 023 - A mandatory constraint to generate unique record in ZX_LINES_DET_FACTORS is violated with error code ORA-00001."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From Purchasing responsibility >> Purchase Orders >> query for an existing Purchase Order >> tools >> Copy PO
2. Copy PO and change charge account



Cause

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In this Document
Symptoms
Cause
Solution
References


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